15 Day Money Back Guarantee Promise!

At The Internet Shop we believe in our products so much that if you are not 100% satisfied with an item that you have purchased from our website, you can return the item within 15 days of the purchase date in order to qualify for a refund of purchase price of the product returned.

 

In order to be eligible for a refund, you have to contact us within 15 days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

 

You can contact us at sales@theinternetshop.co.nz

 

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 15 days have passed, you will not be eligible for a refund.